About Me
Hello!
I'm Melissa​
After serving for 20 years in law enforcement, I developed a deep fascination with the dynamics of conflict and its profound impact on our society. Policing immersed me in all kinds of conflicts, where I focused on developing and refining effective communication strategies for engaging with individuals facing mental health challenges, victims of crime, and even those experiencing their very worst day. My experiences have taught me that, in the midst of conflict, there is an opportunity for individuals to grow, shine and emerge as their best selves.
Driven by a passion for fostering understanding and resolution, I ventured into the field of mediation and conflict engagement, ultimately earning my master’s degree in Alternative Dispute Resolution from Southern Methodist University.
This journey has allowed me to blend my practical experience with academic insights, equipping me to help others navigate their conflicts with creativity, curiosity, and self-determination. I believe that by embracing conflict with emotional regulation and skill, we can create a more harmonious society. Join me as we explore the transformative power of communication and conflict resolution together!
About Mediation
Mediation is a process in which a neutral individual, known as a mediator, facilitates communication and negotiation between disputing individuals to help them reach a mutually acceptable agreement. This process is often used in various circumstances, such as family disputes like divorce or child custody, business conflicts, and community issues. Some of the benefits of mediation over traditional court/legal routes are cost and time savings, confidentiality, self-empowerment, and flexibility.
​
Contact me today to find out how mediation could help you achieve more satisfying outcomes and a brighter outlook.
.png){kind=small}
.jpg)
Emotions and Conflict
Emotions are the "filter" through which our skills/knowledge/competencies flow before we take action. This is why the behaviors of individuals in conflict often do not align with how they know they should work out a resolution. There is an ironclad connection between our emotions and how we show up before, during, and after conflict. Contact me today to explore how you can put your emotions to work for you!